Telephone Skills Training Activity Collection
Telephone Skills Training Activity Collection
Telephone Skills Training Activity Collection
Telephone Skills Training Activity Collection
Telephone Skills Training Activity Collection
Telephone Skills Training Activity Collection

Telephone Skills Training Activity Collection

Non-returnable
$106.00 - $133.75
Most people need to talk on the phone at work – especially customer service employees. Customer service is of the utmost importance to a business, so telephone skills training is truly essential.

In a recent survey on customers service, more than 50% of respondents said that they hung up the phone before their problem had been addressed, according to the Consumer Reports National Research Center. This means that there is a large percentage of unhappy customers out there. Ensuring your clients are satisfied and taken care of means the difference between a business succeeding and failing. In reality, it all comes down to the skills people have on the front line – on the phone
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