How to Connect in Healthcare in 90 Seconds or Less DVD
In healthcare as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression and positive connection are almost immeasurable.
In How to Connect in Healthcare...in 90 seconds or Less, host Nicholas Boothman uses real-world healthcare scenarios to demonstrate the importance of building a trust relationship with those we serve. This insightful training will help you increase patient satisfaction, strengthen relationships with co-workers, improve patient care, and raise productivity.
This engaging and motivational program will teach your team how to naturally make a genuine connection with patients, family members, co-workers... everyone they meet.
Connecting in Healthcare is all about:
- Choosing the right ATTITUDE - be welcoming, empathetic, curious and resourceful
- Sending the right SIGNALS - with your face, body and voice
- Get them TALKING - investing in listening pays off in trust